Privacy policy

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We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet Protocol (IP) address used to connect your computer to the Internet; login; email address and computer and connection information. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email address and address), comments, feedback.

 

When you contact us through the contact form, when you subscribe to our newsletter, when you contact us by email, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

We collect such non-personal and personal information for the following purposes:

1    To provide and operate the services;

2    To provide our users with ongoing customer assistance and technical support;

3    To be able to contact our visitors and users with general or personalised service-related notices and promotional messages;

4    To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we may use to provide and improve our services;

5    To comply with any applicable laws and regulations.

 

Our website is hosted on the wix.com platform. wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through wix.com's data storage, databases, and the general wix.com applications. They store your data on secure servers behind a firewall.

 

All direct payment gateways offered by wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our business and its service providers.

 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these ourposes we may contact you via email, telephone, text message, and postal mail.

 

We store cookies! The following sites will inform you of what we are using and how they are used:

 

https://www.allaboutcookies.org/

http://support.mozilla.com/en-US/kb/Enabling%20and%20disabling%20cookies

https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies

http://www.google.com/support/chrome/bin/answer.py?answer=95647

http://support.apple.com/kb/PH17191?viewlocale=en_US&locale=en_US

https://support.apple.com/en-us/HT201265

https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid&hl=en&oco=0

 

To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout

 

If you don’t want us to process your data anymore, please contact us at juno@eden-rooted.co.uk or mail it to us at Eden Rooted, PO Box 309, Hexham NE46 9JJ.

 

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

If you would like to: access, correct, amend or delete and personal information we have about you, you are invited to contact us at juno@eden-rooted.co.uk or mail us at Eden Rooted, PO Box 309, Hexham NE46 9JJ.

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